All of our Rugs are custom-made-to-order and handcrafted to the highest quality standards.
Each rug is made from luxurious plush velour and features a premium heat dye sublimation print for long lasting color vibrancy.
Low-profile pile height of .4 inch makes this rug look great in any room and perfect for placing under furniture.
Underside is constructed from high quality epoxy for a non-slip grip and extra durability.
Stain resistant material makes cleaning a breeze – use a damp cloth with mild soapy water to clean (avoid bleach) and let air dry.
Rugs arrive vacuumed sealed for protection during the shipping process – once opened rugs may take up to 24 hours to lay flat. We recommend a light vacuuming of the rug to assist in the settling process.
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
Australia, New Zealand
Mexico, Central America, South America
*This doesn’t include our 2-5 days processing time. *AllPaypalpending need 10 days for verify and process.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.