THE CUSTOM ORDER PROCESS:
Our all over printed products require 3-7 business days production time, Quality is checked before and after printing.
We take pride in offering you a keepsake that is one of a kind, so it does take time,usually 2-3 weeks from creation to your door.
Due to COVID-19, we are delivering to your region with limited shipping options. Please expect extended delivery time 5-15 days. Learn more
So, know you are in good hands, and if you have questions, we are here to help.
Thanks for your patience and for being a customer.
DO YOU SHIP WORLDWIDE?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
WHAT ABOUT CUSTOMS?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||2-4 Weeks|
|Canada, Europe||3-5 Weeks|
|Australia, New Zealand||3-5 Weeks|
|Mexico, Central America, South America||3-5 Weeks|
*This doesn’t include our 2-5 days processing time.
*All Paypal pending need 10 days for verify and process.
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.